Glossary/Agency & Industry/Account Planner (Strategic Planner)
Agency & Industry
Account Planner (Strategic Planner)
An agency role that represents the consumer, using research and insight to shape brand strategy and creative briefs.
By Brandon Mina·CEO, BrandPilot AI·Updated November 2026
Short answer
An account planner, or strategic planner, is an agency role that represents the consumer, using research and insight to shape brand strategy and creative briefs. Planners study audiences, culture and category dynamics to find the insight that work should be built on, then help evaluate whether creative ideas will resonate with the people they target.