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The Madison Avenue Field GuideA field guide to marketing & advertising, by Brandon Mina

GlossaryB2B & GrowthBuyer Persona

B2B & Growth

Buyer Persona

A semi-fictional profile of a typical buyer, capturing their role, goals, pain points and buying behavior.

By Brandon MinaCEO, BrandPilot AIUpdated November 2026

Short answer

A buyer persona is a semi-fictional profile of a typical customer, describing their role, goals, pain points, objections, and buying behavior. Personas are built from research, interviews, and sales data. They help marketing and sales teams tailor messaging, content, and targeting to the people who actually make or influence purchase decisions.