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The Madison Avenue Field GuideA field guide to marketing & advertising, by Brandon Mina

GlossaryEmail & LifecycleClick-to-Open Rate (CTOR)

Email & Lifecycle

Click-to-Open Rate (CTOR)

Unique clicks divided by unique opens, showing how compelling an email's content was to those who opened it.

By Brandon MinaCEO, BrandPilot AIUpdated November 2026

Short answer

Click-to-open rate (CTOR) is unique clicks divided by unique opens, showing how compelling an email's content was to those who opened it. It isolates content and call-to-action performance from subject line performance. Because privacy features can inflate tracked opens, CTOR should be interpreted alongside click rates and conversions.