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The Madison Avenue Field GuideA field guide to marketing & advertising, by Brandon Mina

GlossaryPrivacy & IdentityCustomer Match

Privacy & Identity

Customer Match

Google's feature for uploading hashed customer lists to reach or exclude those people across Search, YouTube, Gmail and other Google inventory.

By Brandon MinaCEO, BrandPilot AIUpdated November 2026

Short answer

Customer Match is Google's advertising feature that lets advertisers upload hashed customer lists, such as email addresses, to reach or exclude those people across Search, YouTube, Gmail and other Google inventory. It enables re-engagement, upselling and suppression of existing customers using first-party data, subject to Google's policies and eligibility requirements.