Glossary/Privacy & Identity/Data Onboarding
Privacy & Identity
Data Onboarding
Matching offline or CRM records to online identifiers so a brand can reach or measure those customers in digital media.
By Brandon Mina·CEO, BrandPilot AI·Updated November 2026
Short answer
Data onboarding is the process of matching offline or CRM records, such as email addresses or loyalty data, to online identifiers so a brand can reach or measure those customers in digital media. Specialized onboarders hash and match records in privacy-safe ways, linking first-party data to ad platforms and publishers.