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The Madison Avenue Field GuideA field guide to marketing & advertising, by Brandon Mina

GlossaryMobile & App MarketingIn-App Message

Mobile & App Marketing

In-App Message

A message, such as a modal, banner, or tooltip, displayed to users while they're actively using an app.

By Brandon MinaCEO, BrandPilot AIUpdated November 2026

Short answer

An in-app message is a message, such as a modal, banner, or tooltip, displayed to users while they are actively using an app. Unlike push notifications, it reaches only people already in the app. Teams use in-app messages for onboarding, feature announcements, offers, and surveys, timed to user behavior for greater relevance.