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The Madison Avenue Field GuideA field guide to marketing & advertising, by Brandon Mina

GlossaryB2B & GrowthOpportunity

B2B & Growth

Opportunity

A CRM record for a qualified potential deal with a specific account, tracked through deal stages with an expected value and close date.

By Brandon MinaCEO, BrandPilot AIUpdated November 2026

Short answer

An opportunity is a CRM record representing a qualified potential deal with a specific account. It is tracked through defined pipeline stages and carries an expected value, close date and probability. Opportunities let sales and marketing teams forecast revenue, manage pipeline health and attribute closed deals back to the campaigns that sourced them.