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The Madison Avenue Field GuideA field guide to marketing & advertising, by Brandon Mina

GlossaryMarketing FinancePaid CAC

Marketing Finance

Paid CAC

Paid media spend divided by customers acquired through paid channels, excluding organic and referral customers.

By Brandon MinaCEO, BrandPilot AIUpdated November 2026

Short answer

Paid CAC is paid media spend divided by customers acquired through paid channels, excluding organic and referral customers. It isolates the true cost of buying customers through advertising, which blended CAC can understate. Accurate paid CAC depends on reliable attribution, since customers influenced by ads may arrive through channels recorded as organic.