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The Madison Avenue Field GuideA field guide to marketing & advertising, by Brandon Mina

GlossaryAI in MarketingReinforcement Learning from Human Feedback (RLHF)

AI in Marketing

Reinforcement Learning from Human Feedback (RLHF)

Training method where humans rank model outputs and a reward model uses those rankings to tune an LLM toward helpful, safe responses.

By Brandon MinaCEO, BrandPilot AIUpdated November 2026

Short answer

Reinforcement learning from human feedback (RLHF) is a training method in which humans rank AI model outputs, and those rankings train a reward model. The reward model is then used to tune a large language model toward responses people judge more helpful, accurate, and safe. It is a common step in making chat assistants usable.