Skip to content
The Madison Avenue Field GuideA field guide to marketing & advertising, by Brandon Mina

GlossaryRetail Media & CommerceExit-Intent Popup

Retail Media & Commerce

Exit-Intent Popup

A popup triggered when a visitor's behavior signals they are about to leave, typically offering a discount or email signup.

By Brandon MinaCEO, BrandPilot AIUpdated November 2026

Short answer

An exit-intent popup is a website popup triggered when a visitor's behavior signals they are about to leave, such as moving the cursor toward the browser bar. It typically offers a discount, free shipping, or email signup. Used sparingly, it can recover some abandoning visitors without disrupting the browsing experience.