Glossary/Brand & Performance Marketing/Conversion Rate Optimization (CRO)
Brand & Performance Marketing
Conversion Rate Optimization (CRO)
Improving pages and funnels so more visitors convert.
By Brandon Mina·CEO, BrandPilot AI·Updated November 2026
Short answer
Conversion rate optimization (CRO) is the systematic process of increasing the share of visitors who complete a desired action on a website or app. It combines analytics, user research and A/B testing to improve pages, forms, checkout and messaging. CRO raises returns from existing traffic, lowering acquisition costs without increasing media spend.