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The Madison Avenue Field GuideA field guide to marketing & advertising, by Brandon Mina

GlossaryRetail Media & CommerceCheckout Optimization

Retail Media & Commerce

Checkout Optimization

Reducing friction in the checkout flow, such as fewer fields, guest checkout, and clear costs, to lower abandonment and raise conversion.

By Brandon MinaCEO, BrandPilot AIUpdated November 2026

Short answer

Checkout optimization is the practice of reducing friction in an online checkout flow to lower abandonment and raise conversion. Common tactics include fewer form fields, guest checkout, clear shipping costs and taxes, express payment options, and trust signals. Improvements are typically measured through testing and checkout funnel analytics.