Glossary/AI in Marketing/Human-in-the-Loop (HITL)
AI in Marketing
Human-in-the-Loop (HITL)
A workflow where people review, approve, or correct AI outputs or agent actions before they take effect.
By Brandon Mina·CEO, BrandPilot AI·Updated November 2026
Short answer
Human-in-the-loop (HITL) is a workflow design in which people review, approve or correct AI outputs or agent actions before they take effect. It combines automation's speed with human judgment, and is common for high-stakes marketing tasks such as publishing content, changing budgets or contacting customers.