Glossary/Email & Lifecycle/Triggered Email
Email & Lifecycle
Triggered Email
An automated email sent in response to a specific behavior or event, like a signup, purchase or inactivity.
By Brandon Mina·CEO, BrandPilot AI·Updated November 2026
Short answer
A triggered email is an automated email sent in response to a specific behavior or event, such as a signup, purchase or period of inactivity. Because it arrives when the action is fresh, it tends to be more relevant than scheduled campaigns. Common examples include welcome emails, cart reminders and win-back messages.