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The Madison Avenue Field GuideA field guide to marketing & advertising, by Brandon Mina

GlossaryAI in MarketingAgentic AI (AI Agents)

AI in Marketing

Agentic AI (AI Agents)

AI systems that plan and take multi-step actions toward a goal with limited human input.

By Brandon MinaCEO, BrandPilot AIUpdated November 2026

Short answer

Agentic AI refers to AI systems, often called AI agents, that plan and carry out multi-step actions toward a goal with limited human input. They can use tools, call software, browse, and adjust based on results. In marketing, agents are applied to campaign setup, media buying, research, and customer service, typically with human oversight.