Glossary/Email & Lifecycle/Sender Reputation
Email & Lifecycle
Sender Reputation
A score mailbox providers assign a sending domain and IP based on complaints, bounces and engagement, affecting inbox placement.
By Brandon Mina·CEO, BrandPilot AI·Updated November 2026
Short answer
Sender reputation is a score mailbox providers assign to a sending domain and IP based on complaints, bounces and engagement, affecting inbox placement. Spam trap hits, blocklist listings and authentication also play a role. A strong reputation helps messages reach the inbox, while a weak one leads to spam filtering or rejection.